Woman's Emotional Thank You For Dog-Saving 'Miracle' Goes Viral

"New York can feel like a cold, hard city. But this city—the NYPD and MTA in particular—rallied around me at my darkest hour."

Those who work for the Metro Transportation Authority and the New York Police Department don't always get the appreciation they deserve, but after employees from both agencies worked tirelessly to find a runaway dog, the pup's owner, Caroline Francis, is making sure their actions don't go unnoticed.

On Feb. 17, Francis took to Facebook to profusely thank both MTA and NYPD workers for locating her dog Dakota — AKA Loppy. As Francis recounted on the social media platform, Dakota was playing with her dog walker at a park in Brooklyn the previous day when she somehow managed to escape. Ever the city pooch, Dakota made her way to a nearby subway station and either fell or jumped into the dangerous tunnel, complete with running trains and an electrified third rail. 

"The next hour and a half was brutal. The NYPD and MTA shut the train lines down and turned the power off the tracks. They patiently dealt with my wailing and begging to be let on the tracks, while they searched miles of pitch black tunnels for my little girl," Francis recalled. "Over an hour later, things were looking devastatingly bleak." 

While this tale very easily could have had a devastating ending for Dakota and Francis, a "miracle" soon followed. "An MTA officer took it upon herself to explore the tracks several stations away. And, against all odds, she found Loppy. Freezing, filthy, terrified, and with blood across her face," Francis added. "Being reunited with this little creature is something more powerful than I can explain."

Though Dakota had lost a few teeth and sustained minor damage to her lungs because of the fall onto the tracks, she was otherwise in good health. As Francis noted in her Facebook post, there were many people to thank for this surprisingly positive outcome. "New York can feel like a cold, hard city. But this city—the NYPD and MTA in particular—rallied around me at my darkest hour. They saved my best friend. That warmth and support moves me in a way I can't explain," she wrote. To all the commuters who got stuck for 60+ minutes, know that your sacrifice saved her life—thank you."

Knowing how annoyed commuters get when the trains are stalled, the NYPD Transit Twitter account even posted about Dakota's ordeal in an effort to allay any frustrations. "Thank @MTA NYCT for the assist on the rescue, job well done by all," the post said, in part. "Service back up & dog on the way to the vet for a minor injury- Appreciate everyone's patience!"

And in the conclusion of her post, Francis included yet another shoutout to the MTA employee who located Dakota in the tunnel, writing, "And to Sanya Hill, who found my little pup, you have no idea how grateful I am."

Per the New York Daily News, Hill spotted the pup about a mile away from where it was believed she initially found her way onto the tracks. "I had my flashlight out and I was looking and then I saw the dog," the MTA Supervisor explained. "I didn't want her to bite me, I didn't want to scare her any more than she was. She was already shaking and already curled up all the way to the back of the platform."

According to a subsequent Facebook post from Francis, Dakota is already recovering back home. Though the pooch will need additional surgery in a few weeks, there's no doubt the quick thinking of both the NYPD and MTA saved her life.

More From A Plus


Subscribe to our newsletter and get the latest news and exclusive updates.