A Starbucks Barista Learned Sign Language So Her Deaf Customer Could 'Have The Same Experience As Everyone Else'

Customer service at its finest.

Whether you like the giant coffee chain or not, there's something about the service at Starbucks that gets people talking. From their infamous name misspellings to spirited dancing to The Weeknd's "Can't Feel My Face," it seems that someone at Starbucks is always doing something that the Internet can't get enough of. This time, it's a sign language-proficient Starbucks barista who charmed a deaf customer so much that he wrote about his experience on Facebook.

The incident took place last week when Ibby Piracha was at his regular Starbucks joint. To his surprise, the cashier, who recognized him — Piracha wrote that he goes there three times a week — asked him what he wanted to drink in American Sign Language (ASL). 

It turns out that the cashier had been studying sign language with the help of YouTube videos so she could communicate with him.

"I've been learning ASL just so you can have the same experience as everyone else," she later wrote in a note to Piracha. 

"I was just so moved that, oh my gosh, she actually wanted to learn sign," Piracha told local news outlet WJLA through a video relay service interpreter. "She actually wanted to learn a different language... Sign language is really a totally different language and it was something that she wanted to do because of me? Because I was a deaf customer? I was very, very impressed."

Cover image via Sorbis / Shutterstock.com


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