Barbara Danner was waiting in the drive-thru line of Dutch Bros. Coffee in Vancouver on Saturday when she noticed that the woman driving the car at the head of the queue looked distraught.
The employees at Dutch Bros. also noticed that the customer was upset.
The woman at the front of the line then explained to the Dutch Bros. Coffee employees why: she had lost her 37-year-old husband the previous night.
"And as soon as she said that, I was like, 'There's nothing more you need to say. We got this.' We're going to do what we do every time we get someone who's in pain or hurt. We're going to give them our love," 21-year-old Evan Freeman, who works for Dutch Bros Coffee, told Tucson News Now.
Upon hearing her story, the workers gave the widow free coffee. Then, they reached out of the drive-thru window, held her hand and prayed with her for several minutes.
"That moment was absolutely incredible," 19-year-old Pierce Dunn, who works for Dutch Bros Coffee told Oregon Live. "It was so emotional. She was crying. I shed a few tears. We've cried since as well. When something that real happens, it hits close to home."
Freeman told The Columbian, "We just wanted to make her feel better in any way we could." They also told the woman that she could come back for prayer and support whenever she needed it.
Danner, who was sitting in her car behind this act of kindness, captured the moment in a photo that went viral on Facebook. Many people commented with stories of kindness they encountered at Dutch Bros. Coffee locations.
Jessica Chudek, the owner of that Dutch Bros. drive-thru, didn't find out about the kind gesture from her employees until days after the photo went viral.
"I thought, 'That's great our company does that and we can show love out the window that way.' I started studying it a little more and I said, 'Wait, that's Evan and Pierce! That's my stand, those are my kids!' So it just brought me to tears right then," she told Tuscon News Now.
Chudek told The Columbian that she encourages her employees to "pour love out of that window in whatever way is comfortable for them."
And according to the workers at Dutch Bros., they do these random acts of kindness as often as they can.
"Anytime we see someone sad or mournful it takes five minutes to make their week make their life. It's a small price to pay," Dunn said, according to KATU.